Article ID : S500026232 / Last Modified : 11/04/2018Print

Why does Script Error appear when I am using [Help and Support] on Windows Me?

    Why does Script Error appear when I am using [Help and Support] on Windows Me?
    or
    Why does Script Error sometimes appear when I am using [Help and Support] on my Windows Me pre-installed VAIO computer?
    or
    When I drag [Change View] of [Help and Support] with the right mouse button, the following message appears. Why is that so?

    --Message--
    "An error has occurred in the script on this page.
    Line: 15
    Char: 1
    Error: Permission denied
    Code: 0
    URL: hcp://system/css/PCHealth.htc
    Do you want to continue running scripts on this page?"

    Sony and Microsoft, the developer of OS, have confirmed it as the symptom occurring on Windows Me in general.
    Please refer to the following technical support information of Microsoft covering the script error in [Help and Support].

    The webpage below describes only the script error that occurs when you drag the [Change View] icon with the mouse. It has been confirmed, however, that the script error is cause additionally by the starting of [Registry Checker] and others.

    Microsoft technical support information.
    [Article ID] Q264925
    [Last Reviewed] January 30, 2001
    [Title] Script Error Appears When Dragging the "Change View" Icon with the Right Mouse Button in Help and Support
    [Link] https://support.microsoft.com/support/kb/articles/Q264/9/25.htm