Article ID : S500008507 / Last Modified : 11/04/2018Print

Why does the error "Failure to Connect" appear when trying to upload photos to Picasa Web Albums?

    Failure to Connect appears when trying to upload photos to Picasa Web Albums.


    Please refer to the following when this symptom occurs:

    Note: Users will be prompted to accept the Terms of Service when loggin in to PWA for the first time -- this must be done before images can be uploaded through the Picasa desktop program.
    2. In IE, go to Tools > Internet Options.
    3. Select Connections > LAN Settings and change the Automatically Detect Settings option. (If it's select, deselect it. If it's not selected, then select the option.) 

    • Check the firewall settings
    • Reinstall Picasa

    Please visit https://picasa.google.com/support for further support information.