What information should I include when asking a question about the Smart Tennis Sensor via email?

When sending questions about the Tennis Sensor via e-mail, It is best to include the following information:

• Version of the Smart Tennis Sensor app
• Model and OS version of the device on which the app is installed
• The serial number of the sensor.

Use the following as a reference when listing details.

For Android devices:

• Model name (model number):
• Android version (build number):
• Version of "Smart Tennis Sensor" app:
• 7 Digit serial number of the Smart Tennis Sensor:

For iOS devices:

• Model name (model number):
• iOS version:
• Version of "Smart Tennis Sensor" app:
• 7 Digit serial number of the Smart Tennis Sensor:

NOTE: The serial number can be found on the underside of the sensor as shown below.