Try resetting the Sound Bar.
For details about resetting methods, refer to the How to reset the Sound Bar FAQ.
NOTE: The settings return to their initial status. Settings such as volume, function, sound settings and/or personal information stored on the system may be change.
- The issue is resolved
The issue was caused by a temporary malfunction of the Sound Bar.
- The issue is not resolved
Warranty Information
For information on Sony warranties
Spare Parts Distributor
To contact our Spare Parts Distributor
Contact support
Contact our Support team
Support by Sony (Mobile App)
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