When the TalkBack feature is enabled, the TV cannot control devices connected via HDMI (CEC).
IMPORTANT: This article applies only to specific products and/or operating systems. Check the Applicable Products and Categories section of this article. To check what type of TV you have, refer to the How to check if your BRAVIA TV is a Google TV™, Android TV™, or other TV article.
The TV does not support Key passing of CEC when the TalkBack feature is enabled. If you want to control a device connected via HDMI, disable the TalkBack feature, or use the Screen Reader feature instead of TalkBack.
For Google TV
How to stop TalkBack from the Quick Settings menu:
How to activate Screen Reader or Screen reader (limited support) from the Quick Settings menu:
For Android TV
How to stop TalkBack from the HOME menu:
How to activate Screen Reader from the HOME menu:
Warranty Information
For information on Sony warranties
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Contact our Support team
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