Netflix issue; Check the following
Service may not be available (such as being unable to watch videos or login) due to the system maintenance by the network service provider.
Check Netflix service availability here first.
If the service is available, please refer to below for further troubleshooting.
YouTube™, Netflix, or other streaming app doesn't work.
When streaming Netflix Ultra HD, the image is not in 4K.
Help Center (links to external website)
Please refer the support page for your TV model for any latest information.
Is your problem solved?
No, take me to the next step
Warranty Information
For information on Sony warranties
Spare Parts Distributor
To contact our Spare Parts Distributor
Contact support
Contact our Support team
Support by Sony (Mobile App)
Never miss an update again! Find information and receive instant notifications about your product
